Refund policy

At Kali Rena Cosmetics, each product is carefully crafted and handled with intention. Due to the hygienic nature of beauty products, all purchases are final.

We are unable to offer refunds, returns, or exchanges once an order has been placed. This includes unused items, shade selections, or changes of mind. We kindly encourage you to review all product details and descriptions before completing your purchase.

Order Issues

If your order arrives damaged or incorrect, please reach out to us within 48 hours of delivery with your order number and clear photos of the item and packaging. Our team will be happy to review the issue and, if approved, provide a replacement or store credit.

 

By placing an order with Kali Rena Cosmetics, you agree to this policy.

Thank you for trusting us with your beauty — we appreciate your support more than you know 💐